D&L Appliance is a local, family owned and operated business. David and Linda Tonioli started D&L Appliance in 1993.  David went to school for Refrigeration and Air Conditioning and graduated from Bay State School of Technology in 1988. He worked as a repair technician for Sears for a few years until deciding to open his own business. Linda had worked in the corporate world for many years as a financial secretary, so it was very natural for her to become the CFO of D&L Appliance. Their beautiful dog Starla is an East German Shepherd who specializes in playing fetch with any customer who is willing. 

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Their son Frank started as a young apprentice in 2008, and completed all of his certifications in appliance repair. He also graduated from Bay State School of Technology , and worked for D&L for over a decade until ultimately moving to Rhode Island and starting his own company, Rhode Island Appliance. Their daughter Kristina originally worked for the company as a salesperson for over seven years. She has since gotten married and moved to East Tennessee where she now works remotely to update the online inventory.